Privacy Policy

At Veluvia , we take the protection of your personal data very seriously. This policy describes how we collect, use, and share your information when you visit or make a purchase on our website.

Information we collect

When you visit [ https://2fyaiy-59.myshopify.com ] or place an order, we collect two types of information:

1. Device information

When you browse our site, we automatically collect some technical data such as:

  • Browser type, time zone, IP address.

  • Pages visited, products viewed, search terms, and how you interact with the site.

We use cookies, log files, web beacons, tags, and pixels to collect this information. You can set your browser to reject some or all cookies.

2. Order information

When you purchase, we ask for information such as:

  • Name, billing and shipping address.

  • Payment method, email and phone number.

This information is essential to process your order correctly.

What do we use your information for?

We use your personal information to:

  • Process and ship orders.

  • Communicate with you about your purchase.

  • Detect fraud or suspicious activities.

  • Send you news or promotions (only if you agree to receive them).

  • Improve your browsing experience and our advertising campaigns.

Sharing your information

We only share your information with trusted third parties and only for necessary purposes:

  • Shopify : Our online store platform. Learn more: Shopify privacy policy .

  • Google Analytics : to understand how you navigate our website. You can unsubscribe. here .

We may also share your information if required by law or in the event of a legal process.

Personalized advertising

We may use your data to show you relevant ads. You can learn more about how personalized advertising works. here and unsubscribe at:

Your rights

If you are a resident of the European Union, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw your consent to the use of your data at any time.

To exercise your rights, contact us at rubi14@proton.me

Data retention

We retain your order data as long as necessary for our business and legal purposes, or until you request its deletion.

Changes to this policy

This policy may be updated occasionally to reflect legal or technical changes. We recommend that you review it periodically.

Do you need help?

If you have any questions or wish to exercise your rights, you can contact us by email or post:

Mail: rubi14@proton.me
Address: 99 Wall Street 2546, New York, NY 10005 USA